Post by account_disabled on Dec 25, 2023 6:09:48 GMT
Different categories of customers listed according to specific criteria such as the type of product purchased the average number of products ordered the regularity of purchases etc. writing a questionnaire in order to collect feedback you must segment your customers into defined categories so that the questions sent are in line with their consumption habits. Ultimately keep your different personas in mind to be able to collect the most relevant opinions possible.
Once you have segmented your target you can adapt the Email Marketing List questionnaire by personalizing it. In this way you show the interest you have in your customers who will naturally feel privileged and therefore predisposed to leave a review. Choose the appropriate broadcast channel As a general rule companies send their questionnaire by email so that the customer can submit their opinion after making a purchase. But nothing stops you from sending it by SMS by a mobile application by QR code. Everything will depend on the habits of your customers.
Some prefer to respond by email others by text message or directly on the company's web page. Hence the interest in having segmented your target beforehand. Relaunch if necessarybut not more than once The art of storytelling to attract your customers POSTED ONDECEMBER AuthorMaelys Cardon illustration article storytelling It's the beginning of December ad.
Once you have segmented your target you can adapt the Email Marketing List questionnaire by personalizing it. In this way you show the interest you have in your customers who will naturally feel privileged and therefore predisposed to leave a review. Choose the appropriate broadcast channel As a general rule companies send their questionnaire by email so that the customer can submit their opinion after making a purchase. But nothing stops you from sending it by SMS by a mobile application by QR code. Everything will depend on the habits of your customers.
Some prefer to respond by email others by text message or directly on the company's web page. Hence the interest in having segmented your target beforehand. Relaunch if necessarybut not more than once The art of storytelling to attract your customers POSTED ONDECEMBER AuthorMaelys Cardon illustration article storytelling It's the beginning of December ad.